Pathways Training is conducted via Zoom. We use this for video conferencing, sharing our screen and collaborating as we train you and get your Pathways account configured for your school.
Prior to your first training session, we highly recommend testing your Zoom setup is ready to go. Zoom have a "test call" function that helps validate your setup available at the following address:
In some scenarios we can use Microsoft Teams as a backup service for delivering training. Our experience in 2019 and 2020 has been that Zoom has delivered a far more stable, performant experience for trainees, however Microsoft Teams offers similar functionality if needed.
Microsoft also include a "test call" function that can be used to validate your setup, accessed via the following steps:
- Open Teams and Sign in
- Click your Profile picture (usually top right)
- Click Settings in the menu
- Click Devices on the left
- Under Audio Devices, click the "Make a test call" button