Contents:
Zoom Test Call
Pathways Training is conducted via Zoom. We use this for video conferencing, sharing our screen and collaborating as we train you and get your Pathways account configured for your school.
Prior to your first training session, we highly recommend testing your Zoom setup is ready to go. Zoom have a "test call" function that helps validate your setup available at the following address:
Zoom via Web Browser (No App)
Where you are unable to install the Zoom client onto your computer, it's possible to attend Pathways training via Zoom using the "web client". This means you can connect to the Zoom session via your web browser alone (no app install). Where possible we recommend using the app download (faster, better audio and resolution) - but the web client is a great Plan B.
Browser Prerequisites
- Internet Explorer 10 or higher
- Chromium Edge 80 or higher
- Google Chrome 53.0.2785 or higher (most people use this)
- Safari 10.0.602.1.50 or higher
- Firefox 76 or higher
Joining a meeting or webinar
- Click the link to join the meeting provided by us for your Pathways Training
- If prompted to open the Zoom desktop client, click Cancel.
- Click the Join from your Browser link.
- You will be prompted to enter your name and the meeting password if it was not included in the join link.
- Click Join.
Microsoft Teams Test Call
In some scenarios we can use Microsoft Teams as a backup service for delivering training. Our experience in 2019 and 2020 has been that Zoom has delivered a far more stable, performant experience for trainees, however Microsoft Teams offers similar functionality if needed.
Microsoft also include a "test call" function that can be used to validate your setup, accessed via the following steps:
- Open Teams and Sign in
- Click your Profile picture (usually top right)
- Click Settings in the menu
- Click Devices on the left
- Under Audio Devices, click the "Make a test call" button