As the situation has been highly fluid with the COVID-19 lockdowns and response, there has been a great need to be able to quickly communicate updates to hosts and parents about previously scheduled placements.
The Group Bulk Email within Pathways is designed to make this easy, and the ability to define one or more Placement Templates further smooths the process. When sending an email, you have the option to select a template which will auto merge key details into the email during send - not unlike a mail merge.
Placement Email Templates can be accessed via the Setup menu:
- Visit the Pathways Home Page
- Click the Setup link at the top right
- Look for the Templates group on this screen
- Click the Email Templates link
- From here you can choose the type of email template you wish to edit
- Most email templates and correspondence are sent using the "Placements & Groups" type
- Some example templates are provided for you to modify for your own purposes